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Terms & Conditions

Saybolt Compliance Code

Saybolt has been an active member of the United Nations Global Compact since 2002. The UN Global Compact is not just an initiative in the field of a specific CSR field, but more a strategic policy initiative for businesses that are committed to aligning their operations and strategies with ten universally accepted principles in 4 areas: human rights, labour, environment and anti-corruption. Our Communication on Progress (CoP), the report on our efforts in these fields, can be downloaded here.

With over 12,000 corporate participants and other stakeholders from over 145 countries, the UN Global Compact is the largest voluntary corporate responsibility initiative in the world.

It has always been one of our main aims to further improve the quality assurance level within the global Saybolt organisation. In this respect, the promotion of ethical standards, universally applicable throughout our entire international network of offices and laboratories, is and has been a priority over the years and is fully inline with the UN Global Compact Principles. Since 1997, Saybolt International applied its own Ethics Code, a Code that has now been further developed.

Among other standard setting initiatives in the field of ethics and compliance, Saybolt actively participated in the development of a new ethics compliance code within the framework of the International Federation of Inspection Agencies (IFIA).

The IFIA Compliance Code has been adopted and implemented within the Saybolt organisation since 2004. The current version of the “Saybolt Compliance Code” is 1 November 2017.

The development of the Compliance Code is in line and even further sharpens international developments in the field of curbing corruption and bribery and promoting ethical international business standards. Mention in this context should be made of the OECD Convention to Combat Bribery (1999) and the Business Principles for Countering Bribery, developed by Transparency International and Social Accountability International (2002).

1. Integrity

Saybolt shall operate in a professional, independent and impartial manner in all its activities.

Saybolt shall carry out its work honestly and shall not tolerate any deviation from its approved methods and procedures. Where approved test methods make provision for tolerances in results, Saybolt shall ensure that such tolerances are not abused to alter the actual test findings.

Saybolt shall report data, test results and other material facts in good faith and shall not improperly change them, and shall only issue reports and certificates that correctly present the actual findings, professional opinions or results obtained.

2. Conflicts of interest

Saybolt shall avoid conflicts of interest with any related entity in which it has a financial or commercial interest and to which it is required to provide services.

Saybolt shall avoid conflicts of interest between its own branches, companies and/or divisions engaged in different activities but which may be providing services to either the same client or each other.

The prohibitions herein shall not be deemed to prohibit any operation, branch, company and/or division from providing services to one client merely because another operation, branch, company and/or division performed services to the same client, or on the same transaction, or to a competitor of such client.

Saybolt shall ensure that its employees avoid conflicts of interest with the activities of the company.

3. Confidentiality

Saybolt shall treat all information received in the course of the provision of its services as business confidential to the extent that such information is not already published, generally available to third parties or otherwise in the public domain.

This requirement shall not apply to the extent disclosure is required under any applicable law, regulation or court order.

4. Anti-bribery

Saybolt prohibits the offer, gift, or acceptance of a bribe in any form, including kickbacks, on any portion of a contract payment.

Saybolt shall prohibit the use of any intermediaries for the provision of improper benefits to, or receipt of improper benefits from, customers, agents, contractors, suppliers or employees of any such party or government officials.

5. Fair marketing

Saybolt shall present only itself and its business services without comparison to its competitors, and shall conduct marketing, including comparisons with or references to competitors or their services, in a manner that is truthful, not deceptive or misleading or likely to mislead.

For more information:
Compliance Officer
Core Laboratories
6316 Windfern
Houston, TX 77040, U.S.A.
Phone: +1 713 328 2209
Mobile: +1 713 328 2157

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